Hotel Digital Operation System
One delivery robot
One intelligent vending machine
AI customer service
Room service Applet
(FOR CUSTOMERS AND HOTEL STAFF)
Room service Applet
Notification equipment
(INCLUDING ONE TICKET PRINTER BOX AND ONE WALKIE-TALKIE)
Notification equipment
Hotel Digital Operation System
The best combination of manpower, resources and information
Data drives growth and improves management
Satisfy all kinds of guest needs during their stay
Dedicated for hotel scenario
3 types of service, 1000 guest needs
Inquiry
Delivery
Service
AI room service precisely identifies guest needs
Delivery robot & auto delivery of intelligent compartment
Auto assignment of service tasks
Conduct 90% Repetitive Work, Thoughtful Service for Guests
AI concierge + applet + robot + intelligent vending machine
AI answers 90% telephone calls
Robot and intelligent vending machine complete 95% delivery work
RIncreased 25% of delivery tasks completed by robot
Reduce 90% staff telephone-answering
Reduce 98% staff errands
Reduce night shift staff number
Reduce staff work stress
Increase overall employee satisfaction
Hotel Service Statistics as Basis for Management
Room service analysis
Guest consultation statistics
General complaint statistics
Item management analysis
More expertise in hotel scenario, better technology and service
01
Industrial data accumulation
8 years of accumulated experience and data, dedicated to hospitality industry
02
Accurate identification of guest intention
Database of 1,000 hotel guest requests,professional know-how and leading linguistic recognition technology
03
Voice response fitting hotel business process
Customized interactive hotel robot solution contributing to diverse human-robot communication
04
Adaptable business logic
Quickly adapt to different hotel’s needs according to respective business logics, evolve into specialized AI for each hotel.
